Refunds & Returns
We pride ourselves in offering a small carefully selected number of wines made without chemical interventions. They are usually naturally fermented wines which means they may taste slightly different to what you have tasted before. In most cases they would be exactly how they are meant to be enjoyed. We love the naturally fermented wines we sell (every one of them) and hope you will enjoy them too.
If you have any questions please get in contact with us before placing an order. We will be happy to assist you on any questions you may have. Unfortunately we are unable to accept returns on opened bottles. For any unopened new bottles we accept returns however you will have to take on the packaging and delivery fee. As natural wines our wines need the extra care and attention. Please do take extra on the handling and packaging should you need to send a bottle back.